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AI Copilots & Chatbots – Support for customers and employees

Virtual assistants and copilots powered by generative AI, integrated with your business systems to support customers and employees

A well-designed conversational assistant can answer customer questions, guide employees through internal systems, or retrieve information from company knowledge bases, at any time and without waiting. We design copilots and chatbots based on generative AI models, built around the real needs of your organization.

An assistant that's always available

Whether for customer support, internal helpdesk, or a copilot for your sales teams, we design conversational assistants able to understand natural language and provide relevant answers, reducing wait times and the load on human teams.

  • First-line customer support, always available
  • Internal helpdesk for employees
  • Copilot for sales teams

Integration with your systems

We connect the assistant to the data sources already used in your company, from the CRM to the internal knowledge base, so that answers stay up to date and consistent with the organization's real information, not generic.

Data security and control

We carefully define which data the assistant can access and how sensitive information is handled, ensuring that adopting generative AI respects the company's security and confidentiality requirements.

Use cases

  • First-line customer support assistants
  • Internal copilots for finding technical documentation
  • Assistants that guide employees through internal systems
We tailor the solution to the specific context, measuring its real impact on process efficiency.

Frequently asked questions

What use cases fit AI copilots and conversational chatbots?

First-line customer support, internal helpdesk for employees, and copilots for sales teams.

How does Sydea handle data security for these assistants?

By carefully defining which data the assistant can access and how sensitive information is handled.

Can the assistant connect to existing company data sources?

Yes, it connects to sources already used in the company, from CRM to internal knowledge bases, to keep answers accurate and up to date.