In the video, Michele Petretto, SAP IT Manager at Ferragamo, shares his opinion on Sydea's AI solutions, highlighting how valuable they are for a company like his, where the IT department is relatively small in numbers.
He notes that having access to a tool like this allows the team to rebuild knowledge that is currently missing or at risk of being lost, and that is often difficult to retain internally.
Without it, Michele explains, companies are forced to rely on outsourcing and external support to fill those gaps.
